Lead shoppers to the checkout
Deepen customer engagement with personalized shopping experiences and optimized campaigns across retail marketing channels.
Drive shoppers to the cart with tailored journeys
Identify and act on shopper intent in real time, from browsing signals to abandoned carts. Set up triggered campaigns with delays or exclusions to deliver timely, relevant messages across email, SMS, and WhatsApp. Integrate directly with your Shopify catalog to recover carts faster and personalize messages with product names, images, and prices.
Looking to leverage shoppers’ behaviors in the moment? Learn more about our Shopify integration. Read our blog
Fine-tune targeting with buying behavior
Get a clear view of shopper behavior and preferences to send promotions that resonate. Segment shoppers based on behaviors like cart value, purchase frequency, or product interest. Update segments automatically as activity changes and use triggered campaigns to re-engage lapsed shoppers, reward loyal customers, and convert high-value carts.
Want to learn how to enhance your campaigns with data? Check out our webinar with MarketingProfs. Watch now
Grow customer lifetime value and loyalty
Go beyond the first purchase with campaigns that align with your customer’s shopping behavior and intent. Trigger timely reminders for reorders, highlight upsell and cross-sell opportunities, and keep program members engaged with rewards. Build stronger connections that drive lasting value and higher customer retention.
Ready to create lasting relationships? Read our study on customer behavioral data. Download now
Building customer loyalty in retail and ecommerce
How to navigate the competition, meet evolving expectations, and drive lasting engagement.
Trusted by 1,800+ leading global brands
Thousands
of opt-ins with automated follow-ups
80%+
of online D2C revenue driven by CRM via Acoustic
50%
reduction in time spent sending weekly promotions
Capabilities retailers love
Multichannel composer
Streamline message creation across multiple channels in a single interface that scales to 75M emails per hour.
Triggered campaigns
Automate real-time journeys across email, SMS, and WhatsApp with triggers, delays, and exclusions that keep every message timely and relevant.
Executive dashboard insights
Get a single view of campaign and journey performance to easily report on effectiveness.
Segmentation
Target shoppers with rules based on real-time behavior, preferences, and intent.
Shopify integration
Sync carts, orders, and product details from your Shopify catalog in real time to power more accurate targeting and personalization.
Personalization engine
Optimize experiences and deliver the right offers to each shopper based on behavioral and contextual data.