Processing Activities

Last updated: January 3, 2020

Last updated: January 3, 2020

Processing Activities

Category of Personal

Information Collected

Collected

Categories

of Sources

Purpose1

Purpose to

legal basis2

Recipients3

Category of Personal

Information Collected

Identifiers, such as your name, address, phone number, email address, date of birth or other similar identifiers.
Collected
 

Categories

of Sources

Directly from you

Our business partners and affiliates

Third parties you direct to share information with us

Social networks

Data sellers

Purpose1
We may use this information to set up and authenticate your account on the Service.

We may use this information to communicate with you, including sending service-related communications.

We may use this information to conduct marketing-related research and send you unsolicited marketing communications in accordance with your preferences.

We may use this information to deal with enquiries and complaints made by or about you relating to the Service.

Purpose to

legal basis2

The processing is necessary for the performance of a contract with you and to take steps prior to entering into a contract with you.

The processing is necessary for the performance of a contract with you.

We will only use your personal information in this way to the extent you have given us consent to do so.

The processing is necessary for our legitimate interests4, namely administering the Service, and for communicating with you effectively to respond to your queries or complaints.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

California Customer Records (Cal. Civ. Code §1798.80(e)), such as birthdate, contact information and payment information.
Collected
 

Categories

of Sources

Directly from you

Our business partners and affiliates

Third parties you direct to share information with us

Social networks

Data sellers

Purpose1
We use this information to facilitate transactions and provide you with the Service.

We use this information to provide customer support.

We use this information to detect and prevent fraud.

Purpose to

legal basis2

The processing is necessary for the performance of a contract with you.

The processing is necessary for our legitimate interests, namely administering the Service.

The processing is necessary for our legitimate interests, namely the detection and prevention of fraud.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Protected Classification
Characteristics
, such as
age and gender
Collected
 

Categories

of Sources

Directly from you

Our business partners and affiliates

Third parties you direct to share information with us

Social networks

Purpose1
We use your information for the purpose of administering the employment relationship with you.

Purpose to

legal basis2

The processing is necessary for:
  • the preparation and administration of an employment relationship, and
  • our legitimate interests, namely legal defence.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Commercial Information, such as shopping and purchase history and records of the products and services you have obtained from Acoustic.
Collected
 

Categories

of Sources

Directly from you

Your browser or device

Purpose1
We may use this information to determine products and services that may be of interest to you for marketing purposes.

We may use this information to monitor and improve the Service and business, resolve issues and to inform the development of new products and services.

Purpose to

legal basis2

The processing is necessary for our legitimate interests, namely to inform our direct marketing.

The processing is necessary for our legitimate interests, namely to monitor and resolve issues with the Service and to improve the Service generally.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Internet/Network Information, such as System ID, LAN ID, e-mail account, instant messaging account, mainframe ID, system passwords, and internet or other electronic network activity information, including access logs, activity logs, and electronic content produced using Acoustic and/or third-party systems.
Collected
 

Categories

of Sources

Your browser or device

Purpose1
We use this information for security and monitoring purposes.

We may use information about how you use and connect to the Service to present the Service to you on your device.

We may use this information to determine products and Services that may be of interest to you for marketing purposes.

Purpose to

legal basis2

The processing is necessary for our legitimate interests, namely for security and monitoring purposes.

The processing is necessary for our legitimate interests, namely to tailor the Service to the user.

The processing is necessary for our legitimate interests, namely to inform our direct marketing.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Device information can
include, for example, information about your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account (including, e.g., a persistent device identifier or an Ad ID), and other such information.
 
Collected
 

Categories

of Sources

 
Purpose1
We may use this information to monitor and improve the Service and business, resolve issues and to inform the development of new products and services.

Purpose to

legal basis2

The processing is necessary for our legitimate interests, namely to monitor and resolve issues with the Service and to improve the Service generally.
Recipients3
 

Category of Personal

Information Collected

Analytics data can
include, for example, telephony log information (like phone numbers, time and date of calls, duration of calls, SMS routing information and types of calls), device event information (such as crashes, system activity, hardware settings, browser language), and location information (through IP address, GPS, and other sensors that may, for example, provide us with information on nearby devices, Wi-Fi access points and cell towers).
Collected
 

Categories

of Sources

 
Purpose1
 

Purpose to

legal basis2

 
Recipients3
 

Category of Personal

Information Collected

Geolocation Data, such as
precise location information from your device or generated based on IP address.
Collected
 

Categories

of Sources

Your browser or device

Purpose1
We use technology to determine your current location in order to provide you with relevant content and to show where you have made such content.

Purpose to

legal basis2

The processing is necessary for our legitimate interests, namely administering the Service.

We will only use your personal information in this way to the extent you have given us consent to do so.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Sensory Information, such as images/footage captured on CCTV or other audio, video and related security/monitoring systems or captured during marketing/public filming events/sessions, and recordings of phone calls with us, where permitted by law.
Collected
 

Categories

of Sources

Directly from you

Purpose1
We may use images and footage captured during marketing/public filming events/sessions to conduct marketing-related research and to create marketing content.

We use images/footage captured on CCTV or other audio, video and related security/monitoring systems for security and monitoring purposes.

We use this information to assist you with your customer support queries should you encounter any problems when using the Service. Please note that we may record your interactions with us for the purposes of quality assurance and for training purposes. However, we will make reasonable efforts to notify you before any recording takes place.

Purpose to

legal basis2

We will only use your personal information in this way to the extent you have given us consent to do so.

The processing is necessary for our legitimate interests, namely for security and monitoring purposes.

The processing is necessary for our legitimate interests, namely for quality assurance and training purposes.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Profession/Employment Information, such as your employment history(applicants and employees only). For more information about the Professional/Employment information that Acoustic processes, please contact Acoustic HR.
Collected
 

Categories

of Sources

Directly from you

From our business partners and affiliates

From our customers

For applicants, from third parties you direct to share information with us

Purpose1
We use your information for the purpose of determining whether we want to make you and offer, and if so, of administering the employment relationship with you.

Purpose to

legal basis2

The processing is necessary for:
  • the preparation and administration of an employment relationship, and
  • our legitimate interests, namely legal defence.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Non-Public Education Information (20 U.S.C. § 1232g, 34 C.F.R. Part 99), such as educational history, degree (for applicants)
Collected
 

Categories

of Sources

Directly from you

Third parties you direct to share information from us

Purpose1
We use your information for the purpose of determining whether we want to make you and offer, and if so, of administering the employment relationship with you.

Purpose to

legal basis2

The processing is necessary for:
  • the preparation and administration of an employment relationship, and
  • our legitimate interests, namely legal defence.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Other Personal Information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, including dietary preference information, disability status and demographic data (e.g. income, family status, age bracket, gender, interests, pets, home ownership, health, current service providers).
Collected
 

Categories

of Sources

Directly from you

Our business partners and affiliates

Third parties you direct to share information with us

Social networks

Data sellers

Purpose1
We use dietary preference and disability status information when we organize and/or sponsor events.

We may use this information to communicate with you, including sending service-related communications.

We may use this information to conduct marketing-related research and send you unsolicited marketing communications in accordance with your preferences.

Purpose to

legal basis2

We will only use this information in this way to the extent you have given us consent to do so in connection with specific events.

The processing is necessary for the performance of a contract with you.

We will only use your personal information in this way to the extent you have given us consent to do so.
Recipients3
We may share this information with the recipients set out in Section 4 of the Privacy Notice.

Category of Personal

Information Collected

Inferences, including information, data, assumptions, or conclusions derived from any of the above categories of personal information.
Collected
 

Categories

of Sources

Directly from you

Our business partners and affiliates

Third parties you direct to share information with us

Social networks

Data sellers

Purpose1
We may use this information to communicate with you, including sending service-related communications.

We may use this information to conduct marketing-related research and send you unsolicited marketing communications in accordance with your preferences.

Purpose to

legal basis2

The processing is necessary for the performance of a contract with you.

We will only use your personal information in this way to the extent you have given us consent to do so.
Recipients3
 

 

1This is an EU specific mandatory information requirement.
2Same as above.
3Same as above.
4Where the above table states that we rely on our legitimate interests for a given purpose, we are of the opinion that our legitimate interests are not overridden by your interests, rights or freedoms, given (i) the transparency we provide on the processing activity, (ii) our privacy by design approach, (iii) our regular privacy reviews and (iv) the rights you have in relation to the processing activity. If you wish to obtain further information on this balancing test approach, please contact Acoustic’s Data Privacy Officer (please refer to the ‘How to the contact us‘ section of the Privacy Notice.