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We live in a dynamic world, where every industry is affected by emerging trends—nearly constantly. In banking, there’s ongoing disruption. For travel, there’s the move away from hotels and into short-term rentals. For fashion, well, trends are so volatile that the jacket you gave away years ago is now back in style. When it comes to marketing and the customer experience in the retail industry, COVID-19 expedited trends that were already underway. 

Melissa Tatoris

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Acoustic

Acoustic helps marketers deliver more personalized experiences based on consumer needs and preferences. For more than ten years, we’ve been a technological leader, providing integrated digital marketing, marketing analytics, content management, personalization, mobile marketing and marketing automation solutions to an international client base of 3,500+ brands, including Fortune 500 companies.

5 trends for catering to a new era of retail

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